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My systems are under
contract/warranty, why would I have my probes checked?
The
OEM, ISO, or multi-vendor service personnel do not have the diagnostic
tools to recognize a subtle problem with a probe. Unknowing, a sonographer
will struggle to optimize the image quality using a probe with a few dead
or weak elements. The result is lengthier patient scans, lower quality
images, multiple re-scans, wasted film, wasted physician time, sonographer
frustration, and “no problem found” service calls.
Independent probe testing can uncover subtle problems before they
become big problems, even before the user sees them. Now you can have
marginal probes replaced under your service contract.
If you are limited to “one probe per year”, probe testing will
find the probes that can be repaired for a fraction of the cost, saving
your replacement for when it is really needed.

How will probe testing reduce my cost?
Preventative
medicine is recognized as a right way to reduce the cost of healthcare.
Likewise, preventative probe testing can be used to discover minor
problems before they turn into expensive failures. Image quality is
degraded by common problems, most of which can be repaired for a fraction
of the cost of a new probe. Early
detection and repair of a potentially serious problem is far more
cost-effective than allowing a mission critical probe to suffer a
catastrophic failure requiring a high-cost replacement.
How do I know if a bad probe is repairable or not?
A trained technician using FirstCall can give you a printed report
that pinpoints the source of problems that can be repaired.
Serial reports can be used to track changes in probe performance
over time. Now you have an early warning system that can prevent a costly
surprise.
Where do I go to get a probe repaired
or replaced?
Sonora
Medical Systems Inc. is the only independent ISO 9000 facility that
specializes in restoring probes to OEM performance levels.
Sonora
also has a comprehensive line of new
replacement probes with a full 1-year warranty, same clinical performance,
˝ the price. We also provide refurbished OEM probes that can save you up
to 50% of the cost of a new OEM probe. Insist on having a full diagnostic
report for any probe that you purchase.
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